Ok. So.....in mid-August, I called Sears about our TV. It buzzes. It sounds like when you're watching a really old VHS tape, but it's just the tv. So that's good, still under warantee, all good. It takes them roughly a month to get back to us, during which I call them again to see what the hold up is, a girl working there says that the part we need is in, and that she'll get the repair guy to call us. Super. So then they call and say they will pick up the tv on the 27th of September. But really, they call that morning and tell me that the 'loaner' tv has been loaned to someone else, and at this point my computer was broken, and I can't do with no tv and no computer, I'm sorry. So they will call when the loaner tv comes back. October 7th, they call and come get our tv, and drop off the loaner, which isn't bad, but it's not our nice 27". He says, probably by the end of the week our tv will be better. So, as of today, the 22nd, no word. That's 2 weeks plus a day, for those of us keeping track. So I call, and the girl there says that they must be waiting for a part. I say, no, actually, that's why we had to wait so long in the first place, they wanted to order the part so that it would be speedy to be fixed. HA. She says, oh, ok, looks like they're going to install the part tomorrow. Ok. But what have they been doing with my TV for the past 2 weeks? I'm not impressed. Poor customer service I must say. And I miss my tv. grr.